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(704) 968-2879
CXM Customer Experience MarketingCXM Customer Experience Marketing
CXM Customer Experience Marketing
  • Home
  • Our Services
    • Marketing Automation
    • Content Marketing
    • Customer Experience
  • Contact Us

Igniting business growth… through innovating marketing and customer engagement strategies



Generate more leads – Acquire new customers – Improve client retention



We provide marketing services & consulting enabling small and medium sized business (SMBs) to address strategic marketing challenges and achieve business growth

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Content Marketing

Attract and retain a clearly defined audience and ultimately drive profitable customer action by using is a strategic marketing approach focused on creating and distributing valuable, relevant and consistent content.

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Marketing & Sales Automation

Increase efficiencies, nurture sales leads and grow revenue using software that helps companies with the creation, delivery, management and measurement of marketing tactics.

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Customer Experience

Increase customer satisfaction and loyalty using a strategic marketing approach focused on the practice of designing and reacting to customer interactions to meet or exceed customer expectations. 

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Why CX?

    • 40% of customers began purchasing from a competitive brand because of its reputation for great customer service (Forrester)

    • 68% of customers say they have switched brands because of poor customer service (Accenture)

    • 70% of customers would be more loyal to a business following a positive customer experience (NewVoiceMedia)

    • 80% of firms rate CX as a top strategic objective (Bloomberg)

Customer Experience Marketing

  • CX First
  • 222 South Church St. #100 Charlotte, NC 28202
  • (704) 968-2879
  • info@cxmfirst.com

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